Leveraging our extensive expertise in e-commerce, e-procurement and technical knowledge emark was born to give people an easy streamlined, affordable way to sell their ideas online.
CRM
Manage Customers and Companies simply and easily with hierarchical management. Allocate pricing structures and access controls simply and easily.
Helpdesk
Set up ticket types, Phone Support KPI’s and manage SLA’s both internally and externally.
Knowledge Base
Share content and data internally and externally, seamlessly.
Service Contract Management
Setup daily, weekly and/or monthly recurring contract lifecycles for services and/or products.
Warehouse Management System
Manage multiple warehouses including mobile warehouses (such as cars, trucks, etc).
Asset Management
Monitor and manage preventative and reactive maintenance.
Accounting Integration
Integrate to your existing accounting system for streamlined processing with MYOB, Quickbooks, Xero, SAGE, JDE, SAP and many more.
Payment Processing
Collect payments via credit card, PayPal, BPay, account and finance. Automate payment processes and follow-up for better cash flow.
Quoting
Create, accept, modify and work with quotes created by you and/or your customers. Provide external access for online collaborative communication with your customers.
Sales Orders
Create, accept, modify or process sales orders electronically.
Invoicing
Keep cash flowing by automating invoice creations with workflows, detailed statements and easy payment links.
Purchase Orders
Easily send suppliers and/or vendors company purchase orders including special bid details.
Transaction Management
Process transactions via a simple to use interface and authorise payments for BPay, credit card, direct deposit and many more.
Transactions
View and manage your historical transactions through an easy to use interface.
Back Orders
Keep abreast of all orders processed, keep customers up to date with delivery time frames, freight forwarding details and shipment advices from a single interface.
Price Check
Compare prices and stock information on any product from multiple suppliers from a single interface efficiently, productively and quickly.
Special Bid Pricing Contract Management
Manage special bid pricing from suppliers, vendors and partners. Give customers access to special bid details online.
Vouchers
Create vouchers for products and services redeemable by clients online.
Pricing Structures
A powerful, flexible and comprehensive pricing rule system means you can provide an exact detailed price rule to your customers.
Access Structures
Provide specific Access Structures per customer/company on any product and service in your catalogue.
Freight Calculator
Design your own freight cost structure using weight, size, footprint and postcode. Design freight rules per customer/location/turnover.
Courier Management
Integrate with one or more of the already existing courier companies.
Category Management
Develop a high level category tree for both product and services, map supplier categories and products into your own custom catalogue offering.
Classification Management
Easily distribute pricing catalogues, content, marketing material into market segments, education, corporate, government. Setup market or vendor specific classifications for Government purchases or Education.
Customer Testimonials
Tell the world about your successes.
Product Specials
Create and manage product specials to send out to existing and potential clients all accessible online.
Supplier Management
Setup and manage Suppliers simply and easily. Manage products purchased by supplier.
Product Management
Manage your entire product catalogue from a single, easy to use interface.
Manufacturer Management
Manage all your suppliers from data-feeds through to custom one-off manufacturers in one location.
Purchase Tracking
Manage renewable purchases made by customers for items such as warranty, software licensing and support.
Bundling System
Design your own custom bundles of product offerings, manage special bid bundlings, group multiple products and services together for a single customer/market solution.
Fee Structures
Add one-off fees for orders under a certain value, additional charge rates for credit card charges, administration, etc.
Sales Reps
Upload sales reps with sales targets, allocate accounts and report on them accordingly.
Advertisement Management
Promote and advertise products and services on quotes, invoices, website banners, monthly newsletters all from a single interface.
Content Management
Add and remove content pages on your website simply and easily.
Document Management
Manage digital documents both internally and externally. Attach workflows programmed for quotes, specials bids, projects, internal HR, Account Applications and more.
Events Calendar
Setup and communicate events combined with your CRM and prospects.
Media Gallery
Upload images of your company profiles, events and activities.
News System
Keep clients up to date with important news information both onsite and electronically.
Multi Portal Support
Setup multiple front-end portals for client access from a single database. BYOD Portals, Procurement Portals and Service Portals to name a few.
Catalogue Import
Import product catalogues manually and automatically from partners, suppliers and vendors.
Workflow Programming
Design and implement workflows specific to your business and customer requirements, automating process and creating efficiencies and driving costs down.
Journaling System
Log and record all adds, moves and changes inside your system for quality assurance.
Reporting Engine
With over 300 reports directly available, the eMark reporting engine can help you manage and run your business and provide detailed information.
Multitasking
Seamlessly switch between multiple open quotes, tickets and more.